ABOUT US

Yellowstone Group was founded by experienced Market Research Professionals with multidisciplinary backgrounds focusing on Customer Care and Support programs. Founded in Dubai in 2014, Yellowstone Group provides Back Office Services, Contact Center Operations with a focus on Customer Care and Customer Feedback Consultancy programs.

Mission

Yellowstone’s Mission is to become our Client’s Trusted Advisors by providing Tailor made Solutions that meet our Client’s business needs with the objective of Cultivating a Healthy Relationship between our clients and their Customers.

Vision

Contribute to “UAE Vision 2021” by providing fulfilling customer journeys through innovative tools and operational excellence.

VALUES

Interactive

Our goal is to simplify complexity. Integration across all levels of the organization at Yellowstone is a foundation to promote efficient workflow to translate it into Real Solutions to our Clients.

Communicative

Open communication is the foundation of Great Organizations. We believe that together we accomplish more and in result we promote Open Communication across all levels of the organization to deliver Great Service to our Clients.

Responsible

The ability to respond effectively and efficiently are key elements of business Success. We constantly aim for the extra mile as we understand that in many cases doing our best is not enough to resolve Business Challenges.

Message from the CEO

The Yellowstone Group is founded by experienced Market Research Professionals with multidisciplinary backgrounds with a focus on Customer Care and Support programs.
Founded in Dubai in 2014, we provide Back Office Services, Customer Care and Feedback Services to our Clients. We understand the importance of Customers and consider them as a Key element of Organizational Success.
Our service ranges from Call Centre Support to Customer Satisfaction Monitors. We believe in the actionability of Customer Feedback and our services are designed to provide you with tactical information for prompt decision making.

Carlos Escudero, Yellowstone Group CEO

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